Rate Card

Last updated on 07/05/2024

The following general rates will apply to all applicable services during business hours, which are between 7 a.m. and 6 p.m. local, Monday through Friday, excluding Holidays. Unless otherwise agreed upon in individual addendum:

    1. a rate of $145 per hour will be charged for technician-level support
    2. a rate of $195 per hour will be charged for engineer-level support
    3. a rate of $250 per hour will be charged for all training
    4. a rate of $225 per hour will be charged for all project management
    5. a rate of $450 per hour will be charged for CTO, CISO, CSO, CCO services.
    6. a rate of $500 per hour will be charged for consulting with our CEO
    7. a rate of $50 per recording will be charged for voiceover services
    8. a rate of $125 per new VoIP phone setup
    9. a rate of $25 per hard drive destruction
    10. a rate of $375 per computer will be charged for all New Computer Setups
    11. a rate of $495 per hour for Incident Response

Note: After-hours will be billed at a time that is half the normal billable rate.

Note: Holidays will be billed at double time the normal billable rate – https://smarthostdesign.com/holidayschedule

Note: All onsite work is billed at a minimum of two (2) hours and then fifteen (15) minute increments after that if not under a Managed Services contract that includes onsite support.